Head tellers: Salary, career path, job outlook, education and more
Head tellers manage teller operations. Besides doing the same tasks as those done by other tellers, they perform some managerial duties, such as setting work schedules or helping less experienced tellers. Because of their experience, head tellers may deal with difficult customer problems, such as errors in customer accounts. Head tellers also go to the vault (where larger amounts of money are kept) and ensure that other tellers have enough cash to cover their shift.
- Education Required
- Tellers usually need a high school diploma or equivalent. Some tellers may take some college courses, but a degree is rarely required for a job applicant to be hired.
- Training Required
- New tellers usually receive brief on-the-job training, typically lasting about 1 month. Normally, a head teller or another experienced teller trains them. During this training, tellers learn how to balance cash drawers and verify signatures. They also learn the computer software that their bank uses and the financial products and services the bank offers.
- Job Outlook
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The projected percent change in employment from 2016 to 2026: -8% (Decline)
(The average growth rate for all occupations is 7 percent.) - Advancement
- Experienced tellers can advance within their bank. They can become head tellers or move to other supervisory positions. Some tellers can advance to other occupations, such as loan officer. They can also move to sales positions.
- Median pay: How much do Tellers make?
- $27,260 Annual Salary
- $13.11 per hour
Careers for Tellers
- Bank tellers
- Commercial tellers
- Exchange tellers
- Foreign bank note tellers
- Foreign exchange clerks
- Loan tellers
- Money order clerks
- Receiving tellers
- Savings tellers
- Securities tellers