Office and Administrative Support career paths: Qualifications, Salary, and more
Information clerks perform routine clerical duties such as maintaining records, collecting data, and providing information to customers.
Customer Service Representatives
Customer service representatives interact with customers to handle complaints, process orders, and provide information about an organization’s products and services.
General Office Clerks
General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.
Secretaries and Administrative Assistants
Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.
Tellers are responsible for accurately processing routine transactions at a bank. These transactions include cashing checks, depositing money, and collecting loan payments.
Financial clerks do administrative work for many types of organizations. They keep records, help customers, and carry out financial transactions.
Material Recording Clerks
Material recording clerks track product information in order to keep businesses and supply chains on schedule. They ensure proper scheduling, recordkeeping, and inventory control.
Bill and Account Collectors
Bill and account collectors try to recover payment on overdue bills. They negotiate repayment plans with debtors and help them find solutions to make paying their overdue bills easier.
Police, Fire, and Ambulance Dispatchers
Police, fire, and ambulance dispatchers, also called public safety telecommunicators, answer emergency and nonemergency calls.
Receptionists perform administrative tasks, such as answering phones, receiving visitors, and providing general information about their organization to the public and customers.
Postal Service Workers
Postal service workers sell postal products and collect, sort, and deliver mail.
Bookkeeping, Accounting, and Auditing Clerks
Bookkeeping, accounting, and auditing clerks produce financial records for organizations. They record financial transactions, update statements, and check financial records for accuracy.
Desktop publishers use computer software to design page layouts for newspapers, books, brochures, and other items that are printed or published online.