Social and Human Service Assistants: Salary, career path, job outlook, education and more

Education Required
Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associates degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is becoming more common for workers entering this occupation.
Training Required
Many social and human service assistants, particularly those without any postsecondary education, undergo a short period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.
Job Outlook
The projected percent change in employment from 2016 to 2026: 16% (Much faster than average)
(The average growth rate for all occupations is 7 percent.)
Advancement
For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelors or masters degree in human services, counseling, rehabilitation, social work, or a related field.
Median pay: How much do Social and Human Service Assistants make?
$31,810 Annual Salary
$15.29 per hour

Social and human service assistants provide client services, including support for families, in a wide variety of fields, such as psychology, rehabilitation, and social work. They assist other workers, such as social workers, and they help clients find benefits or community services.

What do Social and Human Service Assistants do?

Social and human service assistants typically do the following:

  • Help determine what type of aid their clients need
  • Work with clients and other professionals, such as social workers, to develop a treatment plan
  • Help clients find assistance with daily activities, such as eating and bathing
  • Research services, such as food stamps and Medicaid, that are available to clients
  • Coordinate services provided to clients
  • Help clients complete paperwork to apply for assistance programs
  • Check in with clients to ensure that services are provided appropriately

Social and human service assistants have many job titles, including case work aide, clinical social work aide, family service assistant, social work assistant, addictions counselor assistant, and human service worker.

Social and human service assistants help clients identify and obtain benefits and services. In addition to initially connecting clients with benefits or services, social and human service assistants may follow up with clients to ensure that they are receiving the intended services and that the services are meeting their needs. They work under the direction of social workers, psychologists, or other community and social service workers.

With children and families, social and human service assistants ensure that the children live in safe homes. They help parents get needed resources for their children, such as food stamps or childcare.

With the elderly, these workers help clients stay in their own homes and live under their own care whenever possible. Social and human service assistants may coordinate meal deliveries or find personal care aides to help with the clients day-to-day needs, such as running errands and bathing. In some cases, human service assistants help look for residential care facilities, such as nursing homes.

For people with disabilities, social and human service assistants help find rehabilitation services that aid their clients. They may work with employers to make a job more accessible to people with disabilities. Some workers find personal care services to help clients with daily living activities, such as bathing and making meals.

For people with addictions, human service assistants find rehabilitation centers that meet their clients needs. They also may find support groups for people who are dependent on alcohol, drugs, gambling, or other substances or behaviors.

With veterans, assistants help people who have been discharged from the military adjust to civilian life. They help with practical needs, such as locating housing and finding ways to apply skills gained in the military to civilian jobs. They may also help their clients navigate the services available to veterans.

For people with mental illnesses, social and human service assistants help clients find the appropriate resources to help them cope with their illness. They find self-help and support groups to provide their clients with an assistance network. In addition, they may find personal care services or group housing to help those with more severe mental illnesses care for themselves.

With immigrants, workers help clients adjust to living in a new country. They help the clients locate jobs and housing. They may also help them find programs that teach English, or they may find legal assistance to help immigrants get administrative paperwork in order.

With former prison inmates, human service assistants find job training or placement programs to help clients reenter society. Human service assistants help former inmates find housing and connect with programs that help them start a new life for themselves.

With homeless people, assistants help clients meet their basic needs. They find temporary or permanent housing for their clients and locate places, such as soup kitchens, that provide meals. Human service assistants also help homeless people find resources to address other problems they may have, such as joblessness.

Careers for Social and Human Service Assistants

  • Addictions counselor assistants
  • Case management aides
  • Case work aides
  • Client advocates
  • Clinical social work aides
  • Community outreach workers
  • Community support workers
  • Family service assistants
  • Gerontology aides
  • Human services workers
  • Life skills counselors
  • Mental health aides
  • Social service assistants
  • Social services assistants
  • Social work assistants
  • Youth workers

Similar Careers