Job Description

Business Operations Associate

San Francisco, CA

What would you do?:

  • Become a subject matter expert on RaiseMe’s suite of systems and work cross-functionally to synthesize best practice workflows
  • Maintain data throughout RaiseMe’s suite of systems such as salesforce and outreach.io to ensure data integrity and consistency
  • Help to manage relationships with RaiseMe’s various third-party vendors
  • Manage and respond to inbound systems questions and requests from the broader RaiseMe team
  • Develop and maintain documentation of various processes
  • Support the sales and partner success teams to achieve company growth and revenue goals by identifying inefficiencies and developing scalable processes
  • Support new hire systems onboarding by developing self-serve training resources and maintaining the ongoing education of team subject matter experts
  • Learn SQL basics to maintain chart.io dashboards that support the automation of data insights to support business development and partner success goals
  • Have the opportunity to grow into a Business Operations Manager position at RaiseMe with career development and progression

 What are we looking for:

  • 1-3 years of work experience in finance, consulting, tech or other rigorous environment
  • A generalist who can understand and learn technical systems as well as structure content
  • Highly systems-oriented, you know how to set up a an intuitive process for others to follow
  • Experience with excel and/or basic understanding of a coding language such as SQL
  • Familiarity with modern business applications a plus (Salesforce, Hubspot, NetSuite, Gainsight, Looker, Tableau, Xactly, etc)

This job might be for you if you're:

  • A Doer: You are driven, self-motivated and a self-starter who brings your ideas to life and takes pride in results. You are resourceful and find ways to get things done regardless of the obstacles. You are not fearful of failure and realize that failure is often a step closer to figuring out what works. Taking on complex challenges excites you, even if you have to ask for help or spend some time figuring out where to begin
  • Organized: You are detail oriented and can handle having a variety of different projects on your plate at one time because you are good at keeping track of them. You can create structure for yourself to be most successful
  • Confident but Self-Critical: You are confident in your skills and the quality of your work product. At the same time you are not afraid to ask for help and want to constantly be improving. You are looking for professional development and mentorship in order to reach your full-potential in your role

What will success look like for you at RaiseMe?:

  • You will have learned quickly as a Business Operations Associate, grown professionally and personally, and progressed on the Partner Operations & Enablement Team
  • You have built strong relationships cross-functionally and have enabled cross-functional teams to achieve company goals
  • You have helped millions of students to achieve their potential and fulfill their college ambitions. The product and company you have helped build transform the way billions of dollars in financial aid are distributed each year
  • You have helped build a category-defining company and have an attractive equity stake
  • You have learned a ton, met amazing people, developed your skills, and had a life-shaping experience